How can we
help you?

You can cancel your order within 60 seconds of placing it from the 'My Orders' section. After that, cancellations are subject to restaurant preparation status. Contact support immediately for help.

Refunds are processed within 5-7 business days to the original payment method. If you received a damaged or incorrect item, please report within 2 hours with photo evidence for a full refund or replacement.

Standard delivery takes 30-45 minutes depending on your location and traffic conditions. During peak hours, it may take up to 60 minutes. You'll get real-time tracking once the order is assigned to a rider.

Address changes are possible only if the order hasn't been picked up by the delivery partner. Contact support immediately with your new address and order ID.

Yes! You can select 'Leave at door' during checkout. Our riders will maintain safe distance and notify you once delivered.